Privacy Policy
Last Updated: June 5, 2025
Introduction
Welcome to Intellix Edge. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business intelligence platform.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
This policy applies to all information collected through our platform, website, and any related services, sales, marketing, or events.
Information Collection
We collect several types of information from and about users of our platform:
Personal Information
We may collect personal identification information, including but not limited to:
- Name, email address, phone number, and job title
- Company name and business address
- Billing information and payment details
- User preferences and settings
- Communication preferences
Usage Data
We automatically collect certain information about how you interact with our platform:
- IP address, browser type, operating system
- Pages visited and features used
- Time spent on the platform and interaction patterns
- Device information and network connection
- Referral sources and exit pages
Business Data
To provide our services, we process the business data you connect to our platform:
- Data from integrated third-party services and applications
- Customer relationship management (CRM) data
- Marketing analytics and campaign performance data
- Financial and operational metrics
- Any other business information you choose to analyze through our platform
Data Usage
We use the information we collect for various purposes:
Platform Functionality
- To provide, operate, and maintain our platform
- To process and complete transactions
- To generate insights and analytics based on your business data
- To respond to your inquiries and fulfill your requests
- To provide customer support and troubleshooting
Improvement and Development
- To improve our platform's functionality and user experience
- To develop new products, services, and features
- To measure and analyze platform effectiveness
- To conduct research and development
- To monitor usage patterns and performance metrics
Communication and Marketing
- To send administrative information, such as updates and security alerts
- To communicate about new features, products, or services
- To provide personalized content and recommendations
- To send marketing communications (with your consent where required)
- To invite you to events or webinars related to our services
Legal and Security
- To comply with legal obligations
- To enforce our terms of service
- To detect, prevent, and address technical issues
- To protect against fraudulent, unauthorized, or illegal activity
- To ensure the security of our platform and your data
Third-Party Sharing
We may share your information with third parties in certain circumstances:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our platform of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
Third-Party Integrations
When you connect third-party services to our platform, you are enabling data sharing between these services and Intellix Edge. The information shared depends on the specific integration and your settings. We recommend reviewing the privacy policies of any third-party services you connect to our platform.
User Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request copies of your personal information that we hold.
Right to Rectification
You can ask us to correct inaccurate information or complete incomplete information.
Right to Erasure
You can ask us to delete your personal information in certain circumstances.
Right to Restriction
You can ask us to restrict the processing of your information in certain circumstances.
Right to Data Portability
You can ask us to transfer your information to another organization or to you.
Right to Object
You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the Contact Information section. We may need to verify your identity before responding to your request.
Please note that we may not be able to comply with your request if we are required to keep your information for legal reasons, if it is necessary for the performance of a contract, or if it would impact the rights of another person.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
All data transmitted between your browser and our servers is encrypted using TLS. Data at rest is encrypted using AES-256 encryption.
Access Controls
We maintain strict access controls to limit employee access to your personal information. Only authorized personnel with specific job requirements can access customer data.
Monitoring and Testing
We regularly monitor our systems for possible vulnerabilities and attacks. We conduct regular security assessments and penetration testing to identify and address potential security issues.
Backup and Recovery
We maintain regular backups of our systems and data to ensure business continuity and minimize data loss in the event of a security incident.
Your Role in Security
While we implement safeguards to protect your information, the security of your data also depends on you. We recommend:
- Using strong, unique passwords for your Intellix Edge account
- Enabling two-factor authentication when available
- Being cautious about the information you share and with whom you share access
- Logging out of your account when using shared devices
- Keeping your devices and browsers updated with the latest security patches
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes in the following ways:
- By displaying a prominent notice on our platform
- By sending an email to the address associated with your account
- By updating the "Last Updated" date at the top of this Privacy Policy
We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
Policy Version History
June 5, 2025
Current version
March 15, 2025
Updated third-party sharing section
January 10, 2025
Initial policy
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: